Your privacy and the protection of your personal data are important.
The goal of the GDPR framework is to make sure that your data is dealt with in a lawful and transparent manner and that steps are taken to ensure that your data are adequately protected.

This Privacy Policy is a notice to explain to you how The Diabetic Thrivers will collect your data, use your data and store it. It also lays out who your data may be shared with and how you can request that your data is updated and deleted.

IHow we obtain your personal data

You provide us with personal data in the following ways:

By booking through this website

By completing any questionnaire
By signing a terms of engagement form

During a consultation

Through email, over the telephone or by post

By taking credit card and online payment

This may include the following information:

Details such as name, address, contact details and next of kin
Bank details

We use this information in order to provide you with nutrition and lifestyle coaching.
This means that the legal basis of our holding your personal data is for legitimate interest.

Legitimate interest

Your Personal Data is held and processed on the lawful basis that such action is in the legitimate interest of the company in pursuing the purposes described. This has been considered through the use of a legitimate interest assessment which does not outweigh risks to the rights, freedoms and interests of you as the Data Subject.

The purposes of collecting your Personal Data is to provide nutrition and lifestyle services to you. Personal Data is collected and used for the purpose of delivering the services you have requested from The Diabetic Thrivers

Your data controller is Keren Feeney

Your data processor is Keren Feeney

How we use your personal data

We act as a data controller for use of your personal data to provide direct nutrition and lifestyle advice.
We also act as a controller and processor in regard to the processing of your data from third parties such as testing companies.
We act as a data controller and processor in regard to the processing of credit card and online payments.

We undertake at all times to protect your personal data, including any contact details, in a manner which is consistent with our duty of professional confidence and the requirements of the General Data Protection Regulation (GDPR) concerning data protection.

We will also take reasonable security measures to protect your personal data storage.

We may use your personal data where there is an overriding public interest in using the information e.g. in order to safeguard an individual, to prevent a serious crime and where there is a legal requirement such as a formal court order. We may use your data for clinical audit, education and marketing purposes, such as newsletters, but this would be subject to you giving us your express consent. You will receive a separate GDPR information consent form to complete. You may opt out at any time.

We also ensure the information we hold is kept in secure locations, restrict access to information to authorised personnel only, protect personal and confidential information held on equipment, such as laptops with password protection and/or encryption (which masks data so that unauthorised users cannot see or make sense of it).

Sharing your personal data

We use your Personal Data for legitimate interest to provide nutrition and lifestyle services for you.

We maintain a duty of confidentiality and only share data for the purposes of providing direct care. We will protect your information, inform you of how your information will be used, and allow you to decide if and how your information can be shared. We will ask for your explicit consent to share any information outside Lifestyle First with any of your other care providers.

We do not sell or trade your Personal Data to others.

We use Google Analytics to track visits to the site. More information about Google Analytics can be found on the
Google Analytics website.

If you would like detailed information from Get Safe Online on how to protect your Personal Data and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org.

Your rights

You have the right to determine how your data is collected and used by us. In particular:

Your personal information can only be held on valid bases, such as your consent, and our contractual obligation to provide services to you.

You have the right to know whether or not we are processing your personal information.

You can request that your personal information be sent to you in electronic format.

You have the right to restrict the purposes for which we may use your personal information.

You have the right to request that incorrect information about you be rectified.

·You have the right to request that your personal information be erased, also known as the “right to be forgotten,” subject only to imperatives of public policy specified in the GDPR (Art. 17.3), or to our own specific needs concerning legal obligations or claims.

You can exercise your rights at any time by contacting us. If you consented to us collecting and/or processing your personal information but change your mind, you can get in touch with us to request that we erase the personal information that we hold about you.

Contact information

If you have any questions or concerns regarding any aspect of this policy, wish to find out what data we hold about you, or would like to request the erasure of your personal data, please contact us via

[email protected]